A fancy title but what does it mean? Digital Transformation is an over-used term meant to convey the “digital change” from legacy business processes to process and workflow automation technologies that expedite service delivery to customers using quote, unquote – Digital Technologies. Services can be seen in the form of food delivery, transaction processing via web-based applications or simply replacing legacy paper-based processes with less human, manually invasive steps that speed up the creation and recognition of business records. Legacy products can be seen as
Digital transformation embraces new technologies and methods to transform/change or optimize the way in which an organization conducts its business and delivers its services.
Digital Transformation in Records Management now involves the ability to establish a usable, consistent electronic document filing system and the managed records identification, capture and life cycle management of records.
While this sounds simplistic, it is not. The Digital Transformation of a government agency’s records management requires a thought-out plan and a roadmap to get you there. It’s not just about scanning paper, converting the digitized file into a searchable PDF. It’s about under electronic record keeping operations and how it differs from legacy, paper-based Records Management.
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